Introductory

Microsoft Outlook 2003/2007/2010

Introductory Level

The course is designed for new or potential users of Microsoft Outlook helping them to become familiar with all aspects of the product, including the Desktop Information Manager and the Electronic Mail system.

Pre-Requisite:  Delegates attending this course should be already working with Microsoft Outlook and wish to expand their knowledge, or should be about to commence using Microsoft Outlook.

Duration:           ½ Day or 1 Day (depending on requirements)

Introduction to Outlook
  • What is Outlook?
  • Starting Outlook
  • Closing Outlook
  • Outlook screen
  • Outlook bar
Contacts folder
  • What are contacts?
  • Contacts screen
  • Viewing contacts
  • Printing contacts
  • Adding a contact
  • Adding a contact – details folder
  • Adding a contact – journal folder
  • Editing a contact
  • Searching for a contact
  • Sending a letter to a contact
Electronic mail
  • What is electronic mail?
  • Inbox folder
  • Inbox screen
  • Message status icons
  • Reading messages
  • Sorting the inbox
  • Message flags
  • Search for a message
  • Sending a message
  • Sending a message – select names
  • Spell check your message
  • Setting message options
  • Formatting your message
  • Replying to a message
  • Forwarding a message
  • Attaching a file to a message
  • Opening an attached file
  • Saving an attached file
  • Sent items folder
  • Outbox folder
Calendar folder
  • Calendar screen
  • Navigating the calendar
  • Calendar views
  • Organizing a meeting
  • Organizing a meeting – continued
  • Responding to a meeting request
  • Scheduling an appointment
  • Scheduling an event
  • Recurring appointments
  • Printing the calendar
Tasks folder
  • What are tasks?
  • Tasks screen
  • Sorting the tasks folder
  • Creating a new task
  • Deleting a task
  • Creating a task request
  • Responding to a task request
  • Assigning a task to someone else
  • Updating a tasks status
  • Task status reports
  • Searching for tasks
Outlook today folder
  • Outlook today folder
  • Customizing Outlook today
Journal folder
  • What is the journal?
  • Viewing entries in the journal
  • Making entries in the journal
Automating the journal
  • Notes folder
  • What are notes?
  • Creating a note
  • Viewing notes
  • Organizing notes
  • Searching for notes
Deleted items folder
  • Deleted items folder

    • ?