Advanced

Microsoft Outlook 2003/2007/2010

Intermediate / Advanced Level

In this one day course on Microsoft Outlook, it is assumed you already have a basic understanding of the application, from where we can move on to its more advanced use. We examine how Outlook can be customized to suit your precise needs and show you how utilising the advanced features of Outlook can help you and your colleagues better organise your time and information.

Pre-Requisite:  Delegates attending this course should be already working with Microsoft Outlook and wish to expand their knowledge

Duration:           1 day

Customizing Outlook
  • Customizing the toolbar
  • Customizing the menu
  • Creating a folder home page
 
Enhanced email features
  • Using signatures
  • Using Outlook stationery
  • Searching and sorting messages
  • Creating custom search folder
  • Formatting messages
  • Modifying message settings and delivery options
  • “Out of the Office” notification
  • Hyperlinks
 
Enhanced Contacts features
  • Sending email from the contacts folder
  • Sending contact information by email
  • Creating categories for contacts
  • Setting work days and times
  • Time zones
  • Free/Busy options
 Enhanced Calendar features
  • Applying labels to appointments
  • Creating categories for appointments
  • Managing and updating meeting requests
  • Reserving resources for a meeting
  • Customization of the Calendar
 Enhanced Tasks features
  • Managing task requests
  • Tracking assigned tasks
 Enhanced Notes features
  • Creating tasks from notes
  • Linking notes to contacts
  • Creating categories for notes
  • Customization of the notes folder
 Instant messaging
  • Sending and replying to instant messages
  • The instant messenger contact list
  • Attaching files to instant messages
 Sharing folders
  • Folder permissions and accessing others’ folders
  • Delegating access to folders
 Additional Outlook features
  • Saving Outlook items as HTML/text
  • Archiving Outlook items