Introduction to Outlook

• What is Outlook?
• Starting Outlook
• Closing Outlook
• Outlook screen
• Outlook bar

Contacts folder

• What are contacts?
• Contacts screen
• Viewing contacts
• Printing contacts
• Adding a contact
• Adding a contact – details folder
• Adding a contact – journal folder
• Editing a contact
• Searching for a contact
• Sending a letter to a contact

Electronic mail

• What is electronic mail?
• Inbox folder
• Inbox screen
• Message status icons
• Reading messages
• Sorting the inbox
• Message flags
• Search for a message
• Sending a message
• Sending a message – select names
• Spell check your message
• Setting message options
• Formatting your message
• Replying to a message
• Forwarding a message
• Attaching a file to a message
• Opening an attached file
• Saving an attached file
• Sent items folder
• Outbox folder

Calendar folder

• Calendar screen
• Navigating the calendar
  Calendar views
• Organizing a meeting
• Organizing a meeting - continued
• Responding to a meeting request
• Scheduling an appointment
• Scheduling an event
• Recurring appointments
• Printing the calendar

Tasks folder

• What are tasks?
• Tasks screen
• Sorting the tasks folder
• Creating a new task
• Deleting a task
• Creating a task request
• Responding to a task request
• Assigning a task to someone else
• Updating a tasks status
• Task status reports
• Searching for tasks

Outlook today folder

• Outlook today folder
• Customizing Outlook today

Journal folder

• What is the journal?
• Viewing entries in the journal
• Making entries in the journal

Automating the journal

• Notes folder
• What are notes?
• Creating a note
• Viewing notes
• Organizing notes
• Searching for notes

Deleted items folder

• Deleted items folder